Customer must notify us within 15 days of pre-order purchase in order to cancel for a full refund. By pre-ordering, a customer agrees to purchase the models and understands they will be shipped upon receipt from Breyer.
Customer will be notified of shipment and supplied with a tracking number.
Please notify us immediately after receiving a damaged or unacceptable model so that a claim can be filed with the shipping company for a refund on the model.
All models will be inspected upon arrival to us from Breyer for any glaring flaws or broken parts.